How Your Wallet And Account Data Works
We collect account details needed to create and protect your login, including contact details, verification results and activity connected with your account. Payment records can show whether you used DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, but we use those records to match
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transactions and resolve status questions rather than to expose your wallet credentials. Device signals may help us recognise an unusual login or keep a session working on your phone. We retain records for the period needed for account security, dispute handling and applicable legal duties. Where
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local law permits, you can ask what personal data we hold, request a correction, or ask about deletion and retention. Some requests may require an account check before we respond.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.